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According to the 2016 AHF healthcare census, 48% of hospitals offer on-demand room service for patients.

What is Room Service?

  • Patient/Resident order what they want, when they want it from a customized restaurant-style menu.

Why Room Service?

  • Highest customer satisfaction scores.
  • Customers eat much better.
  • Costs less
  • Less waste
  • Competitive advantage

How to Start?

  • DM&A a feasibility study
  • Which provides:
    • Return on investment
    • Financial investment
    • Equipment specifications
    • Staffing requirements
    • Customized room service design
  • DM&A helps you develop and implement your room service program.

Room Service Savings

Hospitals typically save $1,000/bed annually in food and supply expenses. Exact savings are calculated and substantiated during the room service assessment, feasibility study, plan, and budgetary estimate.

Why DM&A?