According to the 2016 AHF healthcare census, 48% of hospitals offer on-demand room service for patients.
What is Room Service?
- Patient/Resident order what they want, when they want it from a customized restaurant-style menu.
Why Room Service?
- Highest customer satisfaction scores.
- Customers eat much better.
- Costs less
- Less waste
- Competitive advantage
How to Start?
- DM&A a feasibility study
- Which provides:
- Return on investment
- Financial investment
- Equipment specifications
- Staffing requirements
- Customized room service design
- DM&A helps you develop and implement your room service program.
Room Service Savings
Hospitals typically save $1,000/bed annually in food and supply expenses. Exact savings are calculated and substantiated during the room service assessment, feasibility study, plan, and budgetary estimate.