DM&A Helps Deliver the First Hospital to Introduce Room-Service in NSW
Transforming the mealtime experience for patients
From May 2017 the Mater Hospital Sydney will offer full room service for all meals. The first Hospital to introduce room-service in NSW, patients will no longer receive meals at a set time each day, nor will they need to select their meals a day in advance. Instead, patients can order meals when it suits them (we will even have an all-day breakfast menu) and patients will receive fresh, cooked to order meals delivered in under 45 minutes from placing their order. They also have the option to pre-order a meal and have it delivered at a specified time.
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DM&A is the largest, most diverse, full service, healthcare consulting firm in North America. The DM&A team consists of highly experienced, nationally recognized coaches bringing unparalleled knowledge and experience to each client location. DM&A is often hired to help organizations become the "Best of the Best" in the areas of food service, nutrition, environmental services and more. DM&A is home to the nationally acclaimed Destination 10 Performance Improvement Process. DM&A is also the leading authority in hospital room service implementation. Many of our clients win prestigious awards such as the Malcolm Baldridge National Quality Award, Food Service Director of the Month, Lifetime Achievement Award and achieve stellar HCAHPS and related patient satisfaction measurement outcomes. We are your solutions provider!