Centra Health System – Destination 10 Delivers!
Destination10 delivers, again! Some “hot off the presses” data, received today. Centra Lynchburg General on recognition day with EVS Ops Manager Dale Jones. HCAHPS percentile went from 31 st percentile and is today 77th. Sister property Virginia Baptist went from 1st percentile to 99th.
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DM&A is the largest, most diverse, full service, healthcare consulting firm in North America. The DM&A team consists of highly experienced, nationally recognized coaches bringing unparalleled knowledge and experience to each client location. DM&A is often hired to help organizations become the "Best of the Best" in the areas of food service, nutrition, environmental services and more. DM&A is home to the nationally acclaimed Destination 10 Performance Improvement Process. DM&A is also the leading authority in hospital room service implementation. Many of our clients win prestigious awards such as the Malcolm Baldridge National Quality Award, Food Service Director of the Month, Lifetime Achievement Award and achieve stellar HCAHPS and related patient satisfaction measurement outcomes. We are your solutions provider!