Room success story revisited: PRESS GANEY – Increased from the 35th percentile (Quarter 2, 2013) to the 80th percentile (Quarter 2, 2014). Plate waste has decreased from 30% to 12% and only 6% in oncology. Reduction of supplements by 60%. Food costs are down by over $500,000 (15%). Mater Health Services won the PHAQ
Thanks to a great partnership with the excellent Mater Team, DM&A Coaches Ron Stewart, Chef Eric and Chef Jim McGrody helped to launch the first ever Public Hospital Room Service in Australia! DM&A delivered the first ever Private Hospital Room Service 3 years ago. Others "say" they can or have done room service in
"The scores are in, and it is official … staff in the Food and Nutrition Services (FANS) Department at Dickinson Memorial Hospital scored a perfect 100% for showing courtesy and respect to their patients when serving their meals in the four areas surveyed: Medical Unit, Surgical Unit, Intensive Care Unit, and OB Unit. Consequently, they
DM&A is pleased to announce the successful introduction of room service at IUH Ball Memorial Hospital in November 2015. View article below: Hospital food has room service flair
June 23, 2015 - Felicia Smith of Memorial Hospital of Converse County in Douglas, Wyoming was named CDM of the Year by the Association of Nutrition & Foodservice Professionals (ANFP). Congratulations Felicia on a job well done!
Congratulations to the recent graduates at Golden Valley Memorial Hospital for successfully completing the Healthcare Culinary Academy! More...
Congratulations to another successful DM&A hospital Room Service client, Gritman Medical Center in Moscow Idaho. From Erin Richardson, CDM, CFPP, Coordinator of Food Services, "Our patient satisfaction scores are up to 99%. Hospital room service has gone splendidly. Thank you DM&A for all of your help!" In July, 2015, Gritman Medical Center was recognized as a
Destination10 delivers, again! Some "hot off the presses" data, received today. Centra Lynchburg General on recognition day with EVS Ops Manager Dale Jones. HCAHPS percentile went from 31 st percentile and is today 77th. Sister property Virginia Baptist went from 1st percentile to 99th. DM&A would love to help your organization as well!
DM&A has had great success in renovating and reinvigorating retail areas. Click here for an actual example of a success story that we were able to facilitate.
DM&A is pleased to announce the successful introduction of room service at Hawaii Medical Center - Pali Momi Medical Center in May 2015. Hawaii Pacific Health is the premier healthcare provider in the state, operating four hospitals. DM&A is currently in the process of managing a room service transition at the second site - Straub
